Upon making a booking, you agree to our standard cancellation policy. To avoid a full charge for each room reserved, the booking for that room must be cancelled no later than 24 hours before the start time. In case of cancellation, please contact email@example.com.
Pleease arrive by the time noted in your booking. Refunds are not made and playing time may not be extended in case of late arrival.
MAXIMUM NUMBER OF PARTICIPANTS
To ensure your comfort and safety during the experience, the number of persons allowed inside the room is fixed at the maximum number mentioned in the room description. In case of larger groups, please book multiple rooms, or contact us for a recommendation.
You will get the best experience without alcohol. You can bring your own drinks to the CLU, but you can not take them to the rooms. We reserve the right to remove intoxicated players without refund.
Using a phone for communication or for taking photos and videos inside the rooms is prohibited. We require players to leave their mobile phone in a locked cabinet in the lobby. We can make special arrangements should you need access to your phone during the experience.
There must be an adult supervising the group if any participant is younger than 16. Children as young as 6 have enjoyed the experience, especially the Temple. Please contact us with any specific questions.
We reserve the right to suspend the game without refund if any of these terms and conditions are violated.